Changes to Unimutual: Our roadmap for the year ahead


Unimutual ultimately exists for our Members and Member feedback is essential to how we run the Mutual. We are always looking for ways we can improve and when we get constructive feedback, we act on it.

At the Board, leadership and operational levels, we have identified the key issues that need addressing, prioritised these, and mapped out how we will drive these change projects forward. We now have a roadmap for evolving Unimutual to better meet the needs of members and to fully restore confidence in our service of the higher education and research sector.

As part of our commitment to keeping you fully informed about the process, Acting CEO Terry Ibbotson presented our roadmap for the year ahead on March 16.

Watch the on-demand presentation below to learn about our vision for Unimutual and the strategy and timeline for implementing each key project.

If you are a Member, please login using the button below to review the full Project Plan update details and read the Q&A.

Roadmap Progress Update

8 July

Our Roadmap update for July
We have committed to providing you with frequent updates on our Roadmap progress. In an attempt to provide you with minimal reading and at the same time meaningful information, we are using a ‘traffic light’ approach for each project. If it's Green, we are on track and on time. If it's Yellow you may need to take a closer look at the comments, perhaps the timeline has shifted, or a detail has changed. If it's Red, we will most likely have already contacted you with details of changes.

Halfway to Renewal - Critical Progress Update
WWe are now at the halfway point between the day Unimutual took control of the management of your mutual, and the members renewal date.

As I promised, we have provided a completely transparent critical review or our progress. Whilst I am very pleased with the progress overall three have moved from green to amber.

Payment Certainty – The move to amber is to indicate a change in methodology rather than a delay in the timetable. Whilst being well received by reinsurers our initial approach is proving challenging to implement for some. Consequently, we are working on one of the alternative options that may be easier for them to digest. I expect this to return to green in the near future.

Service Offering - We have moved this to amber because the project does not seem to have the value for member that we thought it might. We will continue through the research period to assess any further interest, and in any event will maintain the service into the future for those members currently engaged.

Member Plans – This has become a very exciting project with excellent member participation. Every meeting is generating additional ideas, all of which add value to what is likely to become an important tool for both members and Unimutual. On the downside, the amount of work being generated is exceeding our expectation and even though we have recruited and additional team member to support the project, we have moved to amber as we will not meet our current targets. Even with the additional resource is likely that we will need to replan this project and revise the target dates.

So, we have six project green and three yellow but no significant setback to report. As we are moving ever closer to the renewal date, I will provide the next update in webinar form together with my team so that you have the opportunity to raise any issues that you may have.

If you are a Member, please login using the button to review the full Project Plan details.

Read the latest CEO Connect Roadmap Update for July here

Read the previous CEO Connect Roadmap Update from June here

Read the previous CEO Connect Roadmap Update from April here

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Presentation and live Q&A
with Acting CEO Terry Ibbotson

16 March

Our Roadmap for the year ahead

As part of our commitment to keeping you fully informed about the process, Acting CEO Terry Ibbotson presented our roadmap for the year ahead on March 16.

Watch the on-demand recording of this presentation to learn about our vision for Unimutual and the strategy and timeline for implementing each key project.

Login to the Members only section to view the Q&A and the latest version of the Roadmap Project update.

More content available to Members Only

Login To Unlock The Content.

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