We’ve made important decisions around how the Mutual and our processes need to change to better serve our members and have planned a roadmap for how we will address these in the year ahead.
We shared our roadmap with Members and Brokers at a virtual presentation and Q&A session on the 16th of March.
This recording of the virtual meeting discusses our roadmap including:
Login below to listen to the full presentation, and view a pdf copy of the slides.
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