Terry Ibbotson, Unimutual Managing Director and Acting CEO

We’ve made important decisions around how the Mutual and our processes need to change to better serve our members and have planned a roadmap for how we will address these in the year ahead.

We shared our roadmap with Members and Brokers at a virtual presentation and Q&A session on the 16^th of March.

This recording of the virtual meeting discusses our roadmap including:

• The vision we have for Unimutual
• The areas we have identified are of greatest need of change
• How we plan to develop an effective strategy for each issue
• Who is tackling each key project
• Our timeline for affecting change
• How we plan to keep the lines of communication open

Login below to listen to the full presentation, and view a pdf copy of the slides.

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