I’d like to begin with a thank you to everyone who joined us recently at our Annual Conference in Melbourne, and to those who continue to engage with the Mutual throughout the year. This organisation exists for one reason only – to serve you, our Members – and events like these remind us of the value of coming together as a sector.
This year’s conference was attended by more than 130 delegates and featured open, practical conversations about the risks you face and how we can respond collectively. If you were unable to attend or would like a refresher on any of the sessions, recordings of each presentation are now available within the Member Portal of our website here.
Several important announcements were shared at the conference, all focused on strengthening transparency and reinforcing our commitment to acting in your best interests.
The first of these announcements was to do with myth busting. As the largest protection provider in the sector, Unimutual often becomes a target for misinformation from competitors. Some of what is said simply isn’t true. To deal with this directly, we’ve created a dedicated email address – [email protected] – designed to share any negative or questionable information you may hear about the Mutual. We commit to responding within 24 business hours, confirming or denying the claim and setting out the facts. You deserve clear, factual information so you can make informed decisions about your own organisation.
Secondly, we discussed property pricing transparency. At the upcoming renewal, we plan to provide clearer visibility into how your Property Contribution is set. This will include showing the discounts you already receive for the risk management work you’ve undertaken, as well as opportunities for further reductions through completing risk improvement recommendations.
Because this is your Mutual, we want to get the communication right. We’ll be consulting with the Member Reference Group to help shape how this information is shared. If you’d like to be involved in the Member Reference Group, please contact the Member Services team at [email protected].
Furthermore, we shared that we’ll be closing off our current five-year strategy earlier than planned, having delivered the majority of its key initiatives. Work is now underway on a new strategy for FY27–31, and we’ll be actively consulting with Members as it develops. Your voice will help shape the priorities and direction of the Mutual for the next phase. If you’d like to be involved, please email [email protected].
Finally, I’d like to reflect briefly on the Annual General Meeting (AGM), held on Wednesday 18 March. I’m pleased to report another strong financial year. Unimutual recorded a surplus of $6.9 million, lifting consolidated Member funds to $23.6 million – the highest level in our 35-year history. This marks our third consecutive year of surplus and is a clear sign of the Mutual’s strength and long-term sustainability.
All AGM resolutions were passed, including the re-election of Di Allen and Jane Beaumont as Member Directors. I thank them both for their continued contribution to the Board and to the membership.
Thank you for your ongoing trust and support.
Yours sincerely,
Geoff Henderson
Chief Executive Officer
p: +61 2 9169 6604 m: +61 (0) 417 887 513
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