Member Services
Universities and research institutions are integral to their communities, providing essential services and driving innovation. To effectively fulfil this vital role, it is crucial for these institutions to have access to comprehensive support and resources. Strong Member services not only enhance operational efficiency but also foster collaboration and shared learning among institutions.
At Unimutual, we understand the diverse needs of our Members, which is why we offer a range of tailored Member services designed to support universities and research institutions. Our dedicated team is committed to providing personalised assistance, valuable resources, and training opportunities to help our Members navigate their unique challenges. By facilitating collaboration and knowledge sharing, we empower our Members to enhance their capabilities and achieve their goals. With Unimutual as your partner, you can confidently focus on your mission of education and research, knowing you have the support needed to thrive in today’s dynamic environment.
The Member Services Team is here to assist Members manage and understand the variety of services, protections and resources available to them, provided by Unimutual. their Protections and be aware of and able to access the variety of services and resources provided by Unimutual.
Our key support services include:
- Member documentation (including issuing of Confirmation of Protections)
- Member queries
- Member communications
- Networking and training events (including the Unimutual Annual Conference)
- Management of ReSure – our online renewal data collection, protection, claims and risk management system
If you require any assistance, please email [email protected]

Resure
Unimutual’s Online Data Management System Resure is a centralised repository for all your protection and insurance information. Visit the Resure page in the Member portal to learn more.