Testimonials

My experience has been really positive. When I came into the role initially, it wasn’t with a strong insurance background… so they [Unimutual] went out of their way to help me get acquainted, to help bring me up to speed and help me understand how the Mutual worked and the protections offered.

I believe Unimutual provides an essential service to the University sector, in terms of understanding risks associated with the sector, providing tailored protection, management of claims, encouraging Member participation and overall being there to provide assistance/advice to Members with new ventures and emerging risks.

Unimutual provides us with trust and assurance that they work to benefit its Members. Their dedication to customer service is truly remarkable and it’s evident they place high value on building strong relationships with their clients. They are responsive to questions and provide helpful assistance and resources to further knowledge about issues facing the sector.

Focus on providing value and support to Members. Professionalism of all people at Unimutual. Genuine desire to understand Members’ needs and to be the best in the tertiary education field. Ancillary offerings such as risk management advice and claims management assistance. They have honesty and integrity.

We have been dealing with all the people at Unimutual for so many years but we haven’t been able to do face-to-face events. The conference has been an amazing opportunity to come together and see the people we work with every day…and listen to some magnificent people tell their stories.

Following a number of very challenging years where many Insureds including Mutuals were at the mercy of Insurers/Re-Insurers, it was great to see that Unimutual was exceptionally well positioned to take advantage of an easing market. As was the case in the last financial year, Unimutual delivered an exceptional 2023 renewal result for their University Members. In addition, they provided wording enhancements and a new Fine Arts, Rare Books and Collectables protection offering.

In most cases they met or exceeded the pre-renewal estimates and expectations. The communication throughout the renewal process was concise, accurate and relevant. The presentation and process of the final renewal terms was timely and professional, which as a Broker, made my job much easier.

Unimutual is to be commended on once again delivering a comprehensive and well-priced protection offering to its Members. It is testament to the fact that all Members renewed, along with an additional three new Members.