Unimutual Team

“Service is excellent, all matters are dealt with professionally and in a timely manner by the team. The services that Unimutual provide go beyond selling a policy and handling claims, it’s their understanding of the university sector, their risk mitigation/management services and their ability to provide informed advice.”

John Da Fonte
Procurement Manager, Financial Services
University of Wollongong

 

Key personnel include:

Geoff Henderson

Chief Executive Officer

MBA, ANZIIF (Fellow), MAICD, JP


Bringing more than 30 years of insurance and reinsurance expertise, Geoff joined Unimutual in June 2022. He has a proven track record in creating value within three (3) start-up operations, as well as turnaround and mature businesses. Geoff brings deep experience across the insurance value chain, including underwriting, distribution, customer engagement, claims management, stakeholder engagement, operations, business strategy and marketing. Show Bio

Jodie Nicholls

Corporate Counsel and Manager Corporate Services

BEc, LLB (Hons)


Jodie is Legal Counsel and Company Secretary for Unimutual and joined the team in April 2014. Jodie has over 25 years’ experience as a solicitor, coming from a background as a partner with a major insurance litigation firm. Jodie has worked with Unimutual for over 20 years, acting as its external legal provider and representing universities in State Supreme and Appellant Courts. Jodie has recently assumed responsibility for the compliance function at Unimutual, ensuring compliance with its legal and regulatory obligations. Show Bio

Christine Cummings

Member Services Manager

ANZIIF (Fellow) CIP


Christine joined the precursor of Unimutual in July 2003 after gaining 12 years’ experience working in the Risk Management Office at the University of Sydney in the positions of Insurance Claims Officer and then subsequently as Insurance Manager, a position which she held for 11 years. Prior to these roles, Christine held positions within the insurance industry with various insurers and a broker. Christine is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance, and a Member of the Risk Management Institute of Australasia. Show Bio

Jamie Thomson

Claims Manager

ANZIIF (Fellow)


Jamie joined the Unimutual team in March 2004. Prior to joining the team, Jamie worked in the Risk Management Office at the University of Sydney for 11 years. At the university, he held the position of General Insurance Claims Officer, and periodically acted in the role of Insurance Manager. Jamie’s previous experience includes claims roles at both insurance companies and at a broker. Jamie is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance. Show Bio

Simon Iliffe

Risk Management Services Manager

BEnvSc (Hons)


Simon joined the Unimutual team in October 2014. Prior to this, Simon enjoyed a diverse career across a range of industry sectors and environments, including mines, site and transport services, and wastewater treatment, before moving into risk management. He has held senior roles with several NSW councils focusing on introducing and embedding Enterprise Risk Management (ERM) frameworks, establishing or refining safety management systems, and streamlining insurance, general claims management and workers compensation processes. He has also held responsibilities in the areas of emergency management and airport security. For the past several years, Simon has worked as a risk management consultant, engaging with a broad range of industries from civil contracting and agriculture to government and not-for-profits. Show Bio

Greg Burton

Senior Risk Engineer

BEng(Chem), MScTech (Risk Management)


Greg joined the Unimutual team in December 2019. Greg brings over 30 years’ experience in risk management across a broad range of sectors. Greg assists in providing risk assessments, analysis and mitigation solutions for Members and insurance partners. Show Bio

Tobias Pfau

Chief Underwriting Officer

MBusEcon, ANZIIF (Fellow) CIP, GAICD, CCRA


Tobias joined Unimutual in March 2021 as Underwriting Manager and brings 20 years of reinsurance experience to the organisation. He held senior underwriting positions for a global reinsurer and was Underwriting Manager for Asia-Pacific. During his career, Tobias focused on property and property catastrophe underwriting in Australia, New Zealand and the Asia-Pacific region. Show Bio

Salinda Saat

Underwriter, Casualty

GradDipFinServ


Salinda joined Unimutual in August 2018 and is a financial lines broker with 21 years’ experience in Australia’s insurance industry. Salinda’s experience has been dedicated as a Professional Risks broker, specialising in Directors’ and Officers’ liability, company reimbursement, securities entity cover, professional indemnity, crime insurance, statutory liability, legal expenses, and cyber and employment practices liability. Salinda has held broking roles with major international brokers (AON and Willis Tower Watson), boutique broking houses (GSA and Bellrock) and underwriting roles with an international insurer (Zurich), where she managed corporate, global and commercial accounts. Salinda has a strong focus on quality client service, providing innovative solutions for complex and hard to place risks through understanding the professional risks associated with each business and the construction of insurance programs. Show Bio

Liz Gettens

Executive Assistant


Liz joined the Unimutual team in February 2023. She has worked in the financial services industry for over 15 years. Show Bio

Andrew Flitcroft

Business Development Manager

ANZIIF (Fellow)


Andrew joined the Unimutual team in April 2023. He has over 35 years’ experience in the Australian, New Zealand and pan-Asian insurance and reinsurance markets and has successfully performed a wide range of leadership roles in the disciplines of underwriting, claims, distribution, account management, brand enhancement, strategy and capital management. Prior to joining Unimutual, Andrew held the position of Managing Director at General Re Australia. Andrew is a Fellow of the Australian & New Zealand Institute of Insurance & Finance and is an accredited Crisis Support Worker at Lifeline Australia. Show Bio

Victor Walter

Chief Performance Officer

BComm, BACC, CA


Victor is an experienced CFO with over 30 years in the financial services industry, including since June 2021 at Unimutual. He is committed to the delivery of long-term shareholder wealth, a strong social conscience, high levels of staff engagement, and effective and efficient control frameworks. He has a broad range of experience across the global financial services and government sectors, driving growth and transformational change. He has successfully implemented large-scale systems across multi-divisions and countries and has been responsible for over 20 acquisitions and divestments. Victor is also an experienced Executive and Non-Executive Director across a number of commercial and not-for-profit boards. Victor is a member of the Institute of Chartered Accountants in Australia and New Zealand Show Bio

Hanne Miller

Accounts Assistant

BBus


Hanne joined the Unimutual team in April 2017. She has a broad range of experience across both the for-profit and not-for-profit sectors in finance-related roles. Hanne has a Bachelor of Business Degree from BI Norwegian Business School. Show Bio

Megan Leung

Financial Controller

BBus, CA


Megan joined the Unimutual team in June 2021. She brings with her over 12 years’ experience gained in large Australian corporations in both financial accounting and management accounting roles. Megan is a member of the Institute of Chartered Accountants in Australia and New Zealand. Show Bio

Natalie Young

Business Support, Compliance and Training Manager

Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), ANZIIF (Affiliate)


Natalie joined the Unimutual team in June 2014. Natalie brings more than 30 years’ experience in the financial services, banking, and insurance industry. Natalie has performed many roles over the years in this sector, including underwriting, claims management, broking, IT, relationship and account management, product specialist, and call centre management. Natalie has demonstrated success in sales and service coaching, technical systems, product and procedure training, and in learning and development management within human resources. Natalie’s role at Unimutual is to support the company secretary and compliance function with corporate governance and Australian Finance Services (AFS) Licence compliance and regulatory matters and training, as well as other special projects. Natalie holds a Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), and is an ANZIIF (Affiliate). Natalie’s expertise is in online education, earning a LearnX award for the best distance education program in 2011. Show Bio

David Boreham

Technical Consultant


David joined Unimutual in November 2020. David brings more than 40 years’ experience in the insurance industry across multiple disciplines in broking, underwriting and risk management. David is a strategic executive manager with a proven track record in identifying and implementing initiatives to achieve corporate goals, covering all areas of the insurance cycle across a variety of channels. David has proven project management skills covering complex “greenfield” ventures, business development, and ongoing customer satisfaction to ensure successful business outcomes. Show Bio

Tony Pescott

Performance & Partnerships Manager

FFin


Tony joined Unimutual in July 2022 as Manager, Broking Services and Strategy. Tony has 50 years’ experience in the Australian and New Zealand financial services, insurance and government sectors, including ASB Bank, St George Bank, Westpac Group, Wesfarmers, Suncorp, and IAG, where he has held various Senior Executive positions. Tony has led large-scale transformation programs and delivered change across customer, operational, financial and strategic initiatives for simpler, stronger and safer organisations. Tony was Australian Executive of the Year (Customer Service Institute of Australia (CSIA)) 2019, International Executive of the Year (CSI of America) 2020, and a judge in the Australian Service Excellence Awards 2022. Show Bio

Kerry French

Account Executive, Member Services


Kerry joined the Unimutual team in July 2016. She brings with her over 14 years of experience gained within the insurance industry, in both broking and underwriting roles. In her previous positions, Kerry worked mainly with government agencies and organisations within the community and not-for-profit sector. Show Bio

Jane Tearle

Compliance Administration Assistant

LLB, BCrim


Jane joined the Unimutual team in February 2024. Jane recently graduated from her Bachelor of Laws/Bachelor of Criminology at Western Sydney University and was a New Colombo Plan Scholar in 2017. During her studies, Jane worked with Western Sydney University’s Future Students team handling student enquiries and concerns regarding course offerings and studies and has previous experience working with international not for profit organisations and law firms. Most recently, Jane has worked with Westpac in document verification and data management. Show Bio

Diana Lawrie

Member Services Account Manager


Natalie joined the Unimutual team in June 2014. Natalie brings more than 30 years’ experience in the financial services, banking, and insurance industry. Natalie has performed many roles over the years in this sector, including underwriting, claims management, broking, IT, relationship and account management, product specialist, and call centre management. Natalie has demonstrated success in sales and service coaching, technical systems, product and procedure training, and in learning and development management within human resources. Natalie’s role at Unimutual is to support the company secretary and compliance function with corporate governance and Australian Finance Services (AFS) Licence compliance and regulatory matters and training, as well as other special projects. Natalie holds a Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), and is an ANZIIF (Affiliate). Natalie’s expertise is in online education, earning a LearnX award for the best distance education program in 2011. Show Bio

Unimutual Team

Geoff Henderson

Chief Executive Officer

MBA, ANZIIF (Fellow), MAICD, JP

(02) 9169 6604 or 0417 887 513


Bringing more than 30 years of insurance and reinsurance expertise, Geoff joined Unimutual in June 2022. He has a proven track record in creating value within three (3) start-up operations, as well as turnaround and mature businesses. Geoff brings deep experience across the insurance value chain, including underwriting, distribution, customer engagement, claims management, stakeholder engagement, operations, business strategy and marketing. Show Bio

Jodie Nicholls

Corporate Counsel and Manager Corporate Services

BEc, LLB (Hons)

(02) 9169 6608 or 0410 522 434


Jodie is Legal Counsel and Company Secretary for Unimutual and joined the team in April 2014. Jodie has over 25 years’ experience as a solicitor, coming from a background as a partner with a major insurance litigation firm. Jodie has worked with Unimutual for over 20 years, acting as its external legal provider and representing universities in State Supreme and Appellant Courts. Jodie has recently assumed responsibility for the compliance function at Unimutual, ensuring compliance with its legal and regulatory obligations. Show Bio

Tobias Pfau

Chief Underwriting Officer

MBusEcon, ANZIIF (Fellow) CIP, GAICD, CCRA

(02) 9169 6615 or 0413 483 299


Tobias joined Unimutual in March 2021 as Underwriting Manager and brings 20 years of reinsurance experience to the organisation. He held senior underwriting positions for a global reinsurer and was Underwriting Manager for Asia-Pacific. During his career, Tobias focused on property and property catastrophe underwriting in Australia, New Zealand and the Asia-Pacific region. Show Bio

Victor Walter

Chief Performance Officer

BComm, BACC, CA

(02) 9169 6617


Victor is an experienced CFO with over 30 years in the financial services industry, including since June 2021 at Unimutual. He is committed to the delivery of long-term shareholder wealth, a strong social conscience, high levels of staff engagement, and effective and efficient control frameworks. He has a broad range of experience across the global financial services and government sectors, driving growth and transformational change. He has successfully implemented large-scale systems across multi-divisions and countries and has been responsible for over 20 acquisitions and divestments. Victor is also an experienced Executive and Non-Executive Director across a number of commercial and not-for-profit boards. Victor is a member of the Institute of Chartered Accountants in Australia and New Zealand. Show Bio

David Boreham

Technical Consultant

(02) 9169 6603 or 0414 410 890


David joined Unimutual in November 2020. David brings more than 40 years’ experience in the insurance industry across multiple disciplines in broking, underwriting and risk management. David is a strategic executive manager with a proven track record in identifying and implementing initiatives to achieve corporate goals, covering all areas of the insurance cycle across a variety of channels. David has proven project management skills covering complex “greenfield” ventures, business development, and ongoing customer satisfaction to ensure successful business outcomes. Show Bio

Greg Burton

Senior Risk Engineer

BEng(Chem), MScTech (Risk Management)

(02) 9169 6605 or 0456 876 386


Greg joined the Unimutual team in December 2019. Greg brings over 30 years’ experience in risk management across a broad range of sectors. Greg assists in providing risk assessments, analysis and mitigation solutions for Members and insurance partners. Show Bio

Christine Cummings

Member Services Manager

ANZIIF (Fellow) CIP

(02) 9169 6602 or 0423 204 040


Christine joined the precursor of Unimutual in July 2003 after gaining 12 years’ experience working in the Risk Management Office at the University of Sydney in the positions of Insurance Claims Officer and then subsequently as Insurance Manager, a position which she held for 11 years. Prior to these roles, Christine held positions within the insurance industry with various insurers and a broker. Christine is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance, and a Member of the Risk Management Institute of Australasia. Show Bio

Andrew Flitcroft

Business Development Manager

(02) 9169 6619 or 0499 370 274


Andrew joined the Unimutual team in April 2023. He has over 35 years’ experience in the Australian, New Zealand and pan-Asian insurance and reinsurance markets and has successfully performed a wide range of leadership roles in the disciplines of underwriting, claims, distribution, account management, brand enhancement, strategy and capital management. Prior to joining Unimutual, Andrew held the position of Managing Director at General Re Australia. Andrew is a Fellow of the Australian & New Zealand Institute of Insurance & Finance and is an accredited Crisis Support Worker at Lifeline Australia. Show Bio

Kerry French

Account Executive, Member Services

(02) 9169 6600


Kerry joined the Unimutual team in July 2016. She brings with her over 14 years of experience gained within the insurance industry, in both broking and underwriting roles. In her previous positions, Kerry worked mainly with government agencies and organisations within the community and not-for-profit sector. Show Bio

Liz Gettens

Executive Assistant

(02) 9169 6610 or 0499 340 529


Liz joined the Unimutual team in February 2023. She has worked in the financial services industry for over 15 years. Show Bio

Simon Iliffe

Risk Management Services Manager

BEnvSc (Hons)

(02) 9169 6614 or 0407 556 323


Simon joined the Unimutual team in October 2014. Prior to this, Simon enjoyed a diverse career across a range of industry sectors and environments, including mines, site and transport services, and wastewater treatment, before moving into risk management. He has held senior roles with several NSW councils focusing on introducing and embedding Enterprise Risk Management (ERM) frameworks, establishing or refining safety management systems, and streamlining insurance, general claims management and workers compensation processes. He has also held responsibilities in the areas of emergency management and airport security. For the past several years, Simon has worked as a risk management consultant, engaging with a broad range of industries from civil contracting and agriculture to government and not-for-profits. Show Bio

Megan Leung

Financial Controller

BBus, CA

(02) 9169 6611


Megan joined the Unimutual team in June 2021. She brings with her over 12 years’ experience gained in large Australian corporations in both financial accounting and management accounting roles. Megan is a member of the Institute of Chartered Accountants in Australia and New Zealand. Show Bio

Hanne Miller

Accounts Assistant

BBus

(02) 9169 6606


Hanne joined the Unimutual team in April 2017. She has a broad range of experience across both the for-profit and not-for-profit sectors in finance-related roles. Hanne has a Bachelor of Business Degree from BI Norwegian Business School. Show Bio

Tony Pescott

Performance and Partnerships Manager

FFin

(02) 9169 6616 or 0411 021 420


Tony joined Unimutual in July 2022 as Manager, Broking Services and Strategy. Tony has 50 years’ experience in the Australian and New Zealand financial services, insurance and government sectors, including ASB Bank, St George Bank, Westpac Group, Wesfarmers, Suncorp, and IAG, where he has held various Senior Executive positions. Tony has led large-scale transformation programs and delivered change across customer, operational, financial and strategic initiatives for simpler, stronger and safer organisations. Tony was Australian Executive of the Year (Customer Service Institute of Australia (CSIA)) 2019, International Executive of the Year (CSI of America) 2020, and a judge in the Australian Service Excellence Awards 2022. Show Bio

Salinda Saat

Underwriter, Casualty

GradDipFinServ

(02) 9169 6613 or 0436 379 009


Salinda joined Unimutual in August 2018 and is a financial lines broker with 21 years’ experience in Australia’s insurance industry. Salinda’s experience has been dedicated as a Professional Risks broker, specialising in Directors’ and Officers’ liability, company reimbursement, securities entity cover, professional indemnity, crime insurance, statutory liability, legal expenses, and cyber and employment practices liability. Salinda has held broking roles with major international brokers (AON and Willis Tower Watson), boutique broking houses (GSA and Bellrock) and underwriting roles with an international insurer (Zurich), where she managed corporate, global and commercial accounts. Salinda has a strong focus on quality client service, providing innovative solutions for complex and hard to place risks through understanding the professional risks associated with each business and the construction of insurance programs. Show Bio

Jamie Thomson

Claims Manager

ANZIIF (Fellow)

(02) 9169 6607 or 0431 473 156


Jamie joined the Unimutual team in March 2004. Prior to joining the team, Jamie worked in the Risk Management Office at the University of Sydney for 11 years. At the university, he held the position of General Insurance Claims Officer, and periodically acted in the role of Insurance Manager. Jamie’s previous experience includes claims roles at both insurance companies and at a broker. Jamie is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance. Show Bio

Natalie Young

Business Support, Compliance and Training Manager

Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), ANZIIF (Affiliate)

(02) 9169 6612 or 0427 820 630


Natalie joined the Unimutual team in June 2014. Natalie brings more than 30 years’ experience in the financial services, banking, and insurance industry. Natalie has performed many roles over the years in this sector, including underwriting, claims management, broking, IT, relationship and account management, product specialist, and call centre management. Natalie has demonstrated success in sales and service coaching, technical systems, product and procedure training, and in learning and development management within human resources. Natalie’s role at Unimutual is to support the company secretary and compliance function with corporate governance and Australian Finance Services (AFS) Licence compliance and regulatory matters and training, as well as other special projects. Natalie holds a Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), and is an ANZIIF (Affiliate). Natalie’s expertise is in online education, earning a LearnX award for the best distance education program in 2011. Show Bio

Jane Tearle

Compliance Administration Assistant

LLB, BCrim

(02) 9169 6618 or 0401 829 326


Jane joined the Unimutual team in February 2024. Jane recently graduated from her Bachelor of Laws/Bachelor of Criminology at Western Sydney University and was a New Colombo Plan Scholar in 2017. During her studies, Jane worked with Western Sydney University’s Future Students team handling student enquiries and concerns regarding course offerings and studies and has previous experience working with international not for profit organisations and law firms. Most recently, Jane has worked with Westpac in document verification and data management. Show Bio

Diana Lawrie

Member Services Account Manager

(02) 9169 6621 or 0487 537 975


Natalie joined the Unimutual team in June 2014. Natalie brings more than 30 years’ experience in the financial services, banking, and insurance industry. Natalie has performed many roles over the years in this sector, including underwriting, claims management, broking, IT, relationship and account management, product specialist, and call centre management. Natalie has demonstrated success in sales and service coaching, technical systems, product and procedure training, and in learning and development management within human resources. Natalie’s role at Unimutual is to support the company secretary and compliance function with corporate governance and Australian Finance Services (AFS) Licence compliance and regulatory matters and training, as well as other special projects. Natalie holds a Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), and is an ANZIIF (Affiliate). Natalie’s expertise is in online education, earning a LearnX award for the best distance education program in 2011. Show Bio