Unimutual Team



“Service is excellent, all matters are dealt with professionally and in a timely manner by the team. The services that Unimutual provide go beyond selling a policy and handling claims, it’s their understanding of the university sector, their risk mitigation/management services and their ability to provide informed advice.”

John Da Fonte
Procurement Manager, Financial Services
University of Wollongong

Key personnel include:

Geoff Henderson

Chief Executive Officer

MBA, ANZIIF (Fellow), MAICD, JP


Geoff joined Unimutual in June 2022 and brings more than 30 years’ experience in the insurance industry, leading successful businesses across Australia and New Zealand. He has worked across the insurance value chain, including underwriting, claims management, customer and stakeholder engagement, broker distribution, strategy, operations and marketing. Geoff has led large and small teams in public and private sector organisations, most recently leading the customer engagement function in Insurance & Care NSW.. Show Bio

Jodie Nicholls

Company Secretary, Corporate Counsel and Manager Corporate Services

BEc, LLB (Hons)


Jodie is actively involved as a senior manager supervising and managing the Unimutual claims team and provides guidance and legal support in claims handling recommendations for the exercise of the discretion to accept or refuse claims by members. Unimutual is an AFS licensee authorized to advise and deal including by issuing miscellaneous mutual risk products. It is also a provider of university specific risk advice and recommendations. The financial product provided by Unimutual is complex and requires a detailed understanding of the risk and liabilities of the higher education sector. As the Company Secretary Jodie attends the Board meetings and also works closely with the Unimutual CEO, underwriters and the Unimutual Board. She is part of the executive team responsible for formulating and executing the strategic direction and organisational goals of the mutual. Jodie is a Responsible Manager and provides advice and training to Board on statutory obligations. She is actively involved in the annual membership renewal program and the monitoring of the contents of the Unimutual PDS. Jodie is also responsible for Unimutual’s AFS compliance with legal and regulatory requirements and provides advice and training to Board on statutory obligations. She is actively involved in claims program and the monitoring of the contents of the Unimutual PDS. Show Bio

Christine Cummings

Member Services Manager

ANZIIF (Fellow) CIP


Christine joined the precursor of Unimutual in July 2003 after gaining 12 years experience working in the Risk Management Office at the University of Sydney in the positions of Insurance Claims Officer and then subsequently as Insurance Manager a position which she held for 11 years. Prior to the positions held at the University of Sydney, Christine also held positions within the insurance industry with various insurers and a broker. Christine is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance, and a Member of the Risk Management Institute of Australasia. Show Bio

Jamie Thomson

Claims Manager

ANZIIF (Fellow)


Jamie joined the Unimutual team in March 2004. Prior to joining the team, he worked in the Risk Management Office at the University of Sydney for 11 years. At the University, he held the position of General Insurance Claims Officer and periodically acted in the role of Insurance Manager. His previous experience includes claims roles at both insurance companies and at a broker. Jamie is currently a Fellow of the Australian and New Zealand Institute of Insurance and Finance. Show Bio

Simon Iliffe

Risk Management Services Manager

BEnvSc (Hons)


Simon Joined the Unimutual Team in October 2014. Prior to joining the team he enjoyed a diverse career having worked in a range of industry sectors and environments. Starting in mine and contaminated site rehabilitation, he moved to site and transport services, then to aquatic weed harvesting, followed by a stint in wastewater treatment where he literally fell into.…..risk management. He has held senior roles with several NSW Councils focusing on introducing and embedding ERM frameworks, establishing or refining safety management systems and streamlining insurance, general claims management and workers compensation processes. He has also held responsibilities in the areas of emergency management and airport security. For the past several years Simon has enjoyed working as a risk management consultant engaging with a broad range of industries from civil contracting and agriculture to government and not for profits. Simon holds a BEnvSc (Hons) from the University of Wollongong, is a member of the Risk Management Institution of Australasia and has the professional designation of Certified Practising Risk Manager. Show Bio

Greg Burton

Senior Risk Engineer

BEng(Chem), MScTech (Risk Management)


Greg joined the Unimutual team in December 2019. Greg brings over 30 years’ experience in risk management across a board range of sectors. Greg will assist in providing risk assessments, analysis and mitigation solutions for Members and insurance partners. In addition to his extensive industry experience, Greg also holds a master’s degree in Science & Technology in Risk Management from the University of NSW and a Bachelor of Engineering in Chemical Engineering from the University of Sydney. Show Bio

Tobias Pfau

Chief Underwriting Officer

MBusEcon, ANZIIF (Fellow) CIP, GAICD, CCRA


Tobias joined Unimutual in March 2021 as underwriting manager and brings 20 years of reinsurance experience to the organisation. He held senior underwriting positions for a global reinsurer and was underwriting manager for Asia Pacific. During his career he focussed on property and property catastrophe underwriting in Australia, New Zealand and the Asia Pacific region. He holds a masters degree in business and economics, is a Certified Cat Risk Analyst (RMS) and a member of the AICD. Show Bio

Salinda Saat

Underwriter - Casualty

GradDipFinServ


A financial lines broker with 21 years experience in the insurance industry within the Australian market. Salinda's insurance industry experience has been dedicated as a Professional Risks broker, specialising in Directors’ & Officers’ Liability/Company reimbursement/Securities Entity Cover, Professional Indemnity, Crime Insurance, Statutory Liability, Legal Expenses, Cyber and Employment Practices Liability. Salinda has held broking roles with major international brokers (AON, Willis Tower Watson), boutique broking houses (GSA and Bellrock) and underwriting roles with international insurer (Zurich). Managing Corporate, Global and Commercial accounts. Salinda's has a strong focus on quality client service, providing innovative solutions for complex and hard to place risks through understanding the professional risks associated with each business and the construction of insurance programs Show Bio

Liz Gettens

Executive Assistant


Liz joined the Unimutual team in February 2023. She has worked in the financial services industry for over 15 years Show Bio

Andrew Flitcroft

Business Development Manager


Andrew joined the Unimutual team in April 2023. He has over 35 years’ experience in the Australian, New Zealand and pan-Asian insurance and reinsurance markets and has successfully performed a wide range of leadership roles in the disciplines of underwriting, claims, distribution, account management, brand enhancement, strategy and capital management. Prior to joining Unimutual, Andrew held the position of Managing Director at General Re Australia. Andrew is a Fellow of the Australian & New Zealand Institute of Insurance & Finance and is an accredited Crisis Support Worker at Lifeline Australia. Show Bio

Victor Walter

Chief Performance Officer

BComm, BACC, CA


Victor is an experienced CFO with over 30 years in the financial services industry. He is committed to the delivery of long-term shareholder wealth, a strong social conscience, high levels of staff engagement and effective and efficient control frameworks. He has a broad range of experience across the global financial services and government sectors driving growth and transformational change. He has successfully implemented large-scale systems across multi-divisions and countries and has been responsible for over 20 acquisitions and divestments. Victor is also an experienced executive and non-executive director across a number of commercial and not-for profit boards. Show Bio

Hanne Miller

Accounts Assistant

BBus


Hanne joined the Unimutual team in April 2017. She has a broad range of experience across both the for-profit and not-for-profit sectors in finance-related roles. Hanne has a Bachelor of Business Degree from BI Norwegian Business School. Show Bio

Megan Leung

Financial Controller

BBus, CA


Megan joined the Unimutual team in June 2021. She brings with her over twelve years’ experience gained in large Australian corporations in both financial accounting and management accounting roles. Megan is a member of the Institute of Chartered Accountants in Australia and New Zealand. Show Bio

Natalie Young

Compliance and Training Manager


Natalie joined the Unimutual team in June 2014. Natalie brings more than 30 years’ experience in the financial services, banking, and insurance industry. Natalie has performed many roles over the years in this sector, including underwriting, claims management, broking, IT, relationship and account management, product specialist, and call centre management. Natalie has demonstrated success in sales and service coaching, technical systems, product and procedure training, and in learning and development management within human resources. Natalie’s role at Unimutual is to support the company secretary and compliance function with corporate governance and Australian Finance Services (AFS) Licence compliance and regulatory matters and training, as well as other special projects. Natalie holds a Cert IV in training and development, DIP WHS, DIP in Community Services (Case Management), and is an ANZIIF (Affiliate). Natalie’s expertise is in online education, earning a LearnX award for the best distance education program in 2011. Show Bio

David Boreham

Technical Consultant


David joined Unimutual in November 2020. David brings more than 40 years’ experience in the insurance industry across multiple disciplines in broking, underwriting and risk management. David is a strategic executive manager with a proven track record in identifying and implementing initiatives to achieve corporate goals, covering all areas of the insurance cycle across a variety of channels. David has proven project management skills covering complex “greenfield” ventures, business development, and ongoing customer satisfaction to ensure successful business outcomes. Show Bio

Tony Pescott

Performance & Partnerships Manager

FFin


Tony joined Unimutual in July 2022 as Manager, Broking Services and Strategy. Tony has 50 years’ experience in the Australian and New Zealand financial services, insurance and government sectors, including ASB Bank, St George Bank, Westpac Group, Wesfarmers, Suncorp, and IAG, where he has held various Senior Executive positions. Tony has led large-scale transformation programs and delivered change across customer, operational, financial and strategic initiatives for simpler, stronger and safer organisations. Tony was Australian Executive of the Year (Customer Service Institute of Australia (CSIA)) 2019, International Executive of the Year (CSI of America) 2020, and a judge in the Australian Service Excellence Awards 2022. Show Bio